Wira44 Platform Terms and Conditions of Use

1Acceptance of Terms and Conditions

Welcome to wira44. This Terms and Conditions document is a legally binding agreement between you ("User") and wira44 ("Platform", "us"). By accessing, registering for, or using any part of the wira44 platform — whether via web browser or mobile app — you acknowledge that you have read, understood, and agreed to be bound by all terms contained in this document.

If you do not agree with any part of these Terms and Conditions, you are not permitted to use the wira44 platform and must cease use immediately.

2User Eligibility

To register for and use wira44's services, you must meet all of the following eligibility requirements:

• Aged 18 years and above on the date of registration and while using the platform.
• A legally competent individual capable of entering into a binding agreement.
• Not a resident or citizen of any jurisdiction that prohibits the use of online betting platforms.
• Not to use the platform on behalf of third parties or unregistered business entities.
• Never had an account at wira44 previously terminated due to fraud or a breach of terms.

3Registration and Account Management

Each user is only permitted to hold one (1) active account at wira44 at any one time. Upon registration, you are required to provide information that is truthful, accurate, and current. This information includes:

• Full name as stated on a valid identity card or passport.
• Exact date of birth for age verification purposes.
• An active Malaysian mobile number registered in your name.
• An active, accessible email address for official communications.
• A valid Malaysian bank account for deposit and withdrawal purposes.

You are solely responsible for keeping your account password confidential. wira44 will not be held liable for any losses arising from unauthorised access to your account due to your own negligence in protecting your login credentials.

The KYC (Know Your Customer) process must be completed before your first withdrawal is processed. Required documents may include a copy of your identity card, a recent bank statement, and proof of address. This is an industry-standard process designed to protect the security of your account.

4Deposits and Payment Methods

Wira44 supports a wide range of deposit methods tailored specifically for Malaysian users, including:

• FPX (Financial Process Exchange) — direct online transfer from a Malaysian bank.
• DuitNow — instant transfer using a phone number or identity card number.
• Bank transfer — via Malaysia's major online banking systems.
• E-wallet — including digital payment methods supported by the platform.

All deposits are processed and credited to your wira44 account instantly upon payment confirmation. The minimum deposit amount is as stated on the platform's deposit page and may vary in accordance with current promotions.

Wira44 does not charge any processing fees for deposits. However, your bank or payment provider may impose their own transaction fees that are beyond our platform's control.

5Withdrawal of Funds and Its Conditions

Wira44 processes withdrawals to Malaysian bank accounts within 15 to 30 minutes for accounts that have completed KYC verification. The following conditions apply to all withdrawal requests:

1. Accounts must have completed the full KYC verification process before the first withdrawal can be processed.
2. Withdrawals may only be made to a bank account registered under the same user's name.
3. The bonus wagering requirements (if any) must be fully met before the bonus balance can be withdrawn.
4. The minimum withdrawal amount is as specified on the platform's withdrawal page.
5. Wira44 reserves the right to request additional verification documents for large withdrawal amounts.

Rejected or failed withdrawals due to incorrect bank details will be credited back to your account balance within 1–3 business days. It is the user's responsibility to ensure that the registered bank account details are accurate and up to date.

6Bonuses, Promotions and Wagering Requirements

Wira44 offers a variety of bonuses and promotions from time to time, including welcome bonuses, reload bonuses, cashback, referral bonuses, and special promotions for select sporting events. All bonuses are subject to the following terms:

• Each bonus has a wagering requirement (wagering requirement) that must be fulfilled before a withdrawal is permitted.
• Bonuses are non-transferable between accounts and cannot be directly exchanged for cash.
• Bonus usage is subject to a specified time limit. Expired bonuses will not be reinstated.
• Wira44 reserves the right to forfeit bonuses if there is evidence of abuse or any attempt to manipulate the bonus system.
• Each user is only eligible for one type of welcome bonus, regardless of the number of accounts they attempt to register.

7Wagering and Game Rules

All betting and gaming at wira44 is subject to specific rules for each game category. Users are responsible for understanding the rules of each game before placing a wager. Some general principles that apply include:

• Verified game results are final and not subject to appeal unless a documented technical error is present.
• In the event of a technical failure or connectivity issue affecting an ongoing game, wira44 reserves the right to void and refund the relevant bets.
• Confirmed wagers cannot be cancelled by the user except under specific circumstances provided for by the platform.
• For sports betting, the odds displayed at the time the wager is placed are the valid odds for that bet, even if the odds subsequently change.
• Wira44 reserves the right to decline or limit wagering from any user without providing a reason.

8User Conduct and Responsibilities

While using the wira44 platform, users agree not to:

• Using automated software, bots, scripts, or any third-party tools to interact with the platform.
• Attempting to hack, breach, or interfere with the platform's security systems.
• Sharing your account with others or allowing third parties to use your account.
• Using the platform for any money laundering or illicit financing activities.
• Spreading false or misleading information about the platform to other users.
• Harassing or threatening customer support staff or other users.

Users are fully responsible for all activities that occur within their account. If you suspect your account has been accessed without authorisation, please contact our support team via live chat immediately.

9Privacy and Data Security

Wira44 takes the protection of users' personal data seriously. All information you provide during registration and use of the platform is protected by 256-bit SSL encryption and stored in accordance with industry security standards. The collection, use, and disclosure of your personal information is subject to our Privacy Policy wira44 respectively.

By using this platform, you agree that wira44 may use your information for the following purposes:

• Verifying your identity and eligibility as a platform user.
• Processing financial transactions and maintaining your account records.
• Contacting you regarding your account, transactions, or relevant promotions.
• Complying with applicable legal and regulatory requirements.

10Account Termination and Suspension

Wira44 reserves the right to suspend or terminate a user account at any time for the following reasons:

• Violation of any section of these Terms and Conditions.
• Confirmed fraud, system abuse, or illegal activity.
• Failure to verify identity or age eligibility when requested.
• Suspicious activity of a financial or security nature.
• Requests from relevant legal authorities.

Users may also close their own account at any time by contacting our support team. Any valid balance will be refunded to your registered bank account after the review process is complete, subject to any outstanding bonus conditions.

11Limitation of Liability and Disclaimer

The wira44 platform is provided "as is" and "as available". While we make every effort to ensure the platform operates without interruption, we do not guarantee that the service will be free from technical errors, disruptions, or occasional downtime for maintenance purposes.

Wira44 shall not be liable for any loss or damage arising from:

• Internet connection disruption on the user's end during a game session.
• Financial losses resulting from valid betting outcomes.
• Unauthorised access to an account resulting from the user's negligence in safeguarding their password.
• Actions by third parties, including payment service providers, that are beyond our control.

Wira44's maximum liability under any circumstances is limited to the account balance held in the user's account at the time of the relevant incident.

12Amendments to Terms and Conditions

Wira44 reserves the right to modify, update, or replace any part of these Terms and Conditions at any time at our sole discretion. All amendments take effect immediately upon being posted on this page with a revised update date.

We will endeavour to notify users of significant amendments via in-platform notifications or registered email. However, it is the user's responsibility to review this page periodically to ensure continued compliance with the latest terms.

Continued use of the wira44 platform after any amendments take effect constitutes your acceptance of and agreement to the revised terms. If you do not agree with the changes, you must stop using the platform and contact us to close your account.